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Corporate Services
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An overview of our Corporate Services includes the following:
24-hour turnaround
An in-house fulfillment facility enables us to process all orders within 24 hours of receipt. Our advanced inventory and quality control systems ensure that every order is processed personnally and immediately.
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Web, Phone and Fax Ordering
You can order via our website 24 hours a day, seven days a week or by phone or fax 9:00 AM to 6:00 PM Monday through Friday.
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Toll-free Customer Service
You can speak with a customer service representative who will help you with arrangement choices and to personalize your gift. Our toll-free customer service number is 1-888-936-2048.
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Distributed Individual Ordering Accounts
We can establish a master services account for your company and individual sub-accounts with pre-determined spending limits for designated employees. For example, if you wanted to provide regional managers with the ability to reward top performers or good clients on the fly, we would establish an account for each manager. All activity on these sub-accounts would be tracked by us and reported to you.
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Direct Billing
We offer billing terms contingent upon credit approval.
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Flexible Payment Methods
You can pay by corporate credit card, personal credit card, company check, bank check and wire transfer.
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Account Tracking and Reporting
Our sophisticated tracking system allows you to closely monitor your program and analyze the results. We provide detailed account information on an individual transaction basis for all of your accounts, as well as summary information for program analysis.
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Data Management
We can keep track of your account activity in our Account Tracking System. We can maintain and update your gift expenses in such categories as gifts sent, sender, recipient, occasion, previous year's gifts, cost-per-gift, cost-per-client, personalized message sent per gift, etc. Just use our Feedback Form and we'll be glad to customize a solution for your needs and take care of the rest. As we all know, relationships build business
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Personalized Messages
We can personalize your gift by including a message from you on an elegant gift card.
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Elegant Packaging
Your gift will be professionally and attractively packaged. You may choose to have your gift or arrangement delivered as discreetly or as attention-getting as you want for an additional fee.
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Personal Account Managers
Every corporate customer works directly with one of our highly experienced Corporate Account Managers, who will assess your requirements, communicate with our in-house designers and arrive at a solution that will meet with your theme, time and budget requirements.
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In-house Fulfillment and Customer Service
Both our Fulfillment and Customer Service Centers are maintained and trained in-house, ensuring that you always receive personal attention, timely service and efficient order processing.
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